Recently, you may have received an email from Globalfy requesting additional information from your business and the beneficial owners. Please be assured that this request is legitimate and was sent securely. Providing this information is essential to ensure the continuity of our services and provide you the best banking solution possible.
If you have any questions regarding this request, here are some useful clarifications:
Why is this information necessary now?
The information requested during the account opening process has been updated to include relevant details that are important for the security of our operations. Therefore, active customers are also required to update their information.
Continuously updating our process is essential in order to ensure that we provide the highest standards and offer the best products available.
What happens if I don’t fill out the form?
If you fail to provide the necessary information, the status of the account may be impacted.
Is the form secure? Will my information be shared with anyone else?
Yes, the form is completely secure, and you have nothing to worry about. As always, we guarantee that your data is protected and will not be shared.
Will there be any changes in fees or services offered as a result of these updates?
There are no additional changes or fees associated with the collection of this information.
How can I contact support if I have any additional questions?
You can respond to the email you received with all your questions, and our support team will be happy to provide guidance.
Additionally, you can also contact us by phone if you prefer: https://help.globalfy.com/hc/en-us/articles/15353754552731