Please double check if you are using the correct link to login to your account: https://app.globalfy.com/login 

If you don't remember your password, you can click on "Forgot Your Password?" and the system will send you an email to restore your account.

If none of this works, please take a printscreen of the error message you are receiving and send us an email at: help@globalfy.com 

You can also contact our Customer Support Team on this page: https://globalfy.com/en/customer-service/