Frequently asked questions from Mercury bank.
What is Mercury?
Mercury is a financial service institution. They are focused on providing banking services to startups.
Some of the services they offer as a financial institution are:
- Checking and savings accounts with no monthly fees
- The protection of up to $5M in FDIC insurance
- Debit and credit cards for your whole team
- Wires, ACH, and check payments
- Treasury management and venture debt options
- Time-saving finance automations
- Customizable permissions that keep you in control
- The knowledge, network, and connections you need
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.
**The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard.
You can find more information about this topic from their FAQ center here.
Can I deposit checks in the Mercury?
Yes, the Mercury offers the service to deposit checks from US banks.
You can deposit checks via remote deposit through your Mercury dashboard by going through the Add Funds flow. Note, initial check deposit limits are determined based on business verification and transaction history, but can be adjusted. They don’t accept eChecks.
You can find more information about this topic from their FAQ center here.
Can you apply for a Mercury account if you are a non-US resident?
Yes, the Mercury supports U.S. companies founded by people across the globe, as well as founders and venture capital firms with an entity based in the Cayman Islands, British Virgin Islands, and United Arab Emirates. Customers must have some type of existing or planned operations in the U.S. and a U.S. or international address for their principal place of business. This can be a residential address, but may not be a registered agent, PO box, or UPS box address.
You can find more information about this topic from their FAQ center here.
How can I get in touch with the Mercury?
You can get in touch with Mercury’s support from this link via chat, email and form.
Their team will review your question/request and will answer as soon as possible.
What companies are accepted by the Mercury as customers?
They can accept most U.S. companies that aren’t money services businesses or involved with adult entertainment, cannabis or internet gambling. Their product is geared towards tech companies, so it might not be the best fit for some other businesses, especially ones that frequently deal with physical cash. They cannot open accounts for trusts.
You can find more information about this topic from their FAQ center here.
If you still have any questions or need further assistance regarding this topic, we are available to assist you. Simply click here to submit your support request and our team will assist you.