At Globalfy, we are always committed to providing the best service and experience to our customers. However, we understand that there may be situations where you need to cancel your subscription. If you’ve had a negative experience or we haven’t met your expectations, please don’t hesitate to contact our support team so we can review your case and give you a prompt solution.
Contact Our Customer Support Team
Here’s how our cancellation process works:
Since our plans operate as subscriptions, it is essential that the cancellation request is sent to our support team at least 30 days prior to your subscription renewal date. This period will allow us to process your request properly and make sure that no unwanted charges are made.
It’s also very important for us to understand the reasons why you want to cancel your subscription. This helps us better understand your needs and improve our processes if necessary.
We recommend keeping track of your subscription renewal date. You can check it in the "Subscriptions" section of our portal: https://portal.globalfy.com/subscription
Please do not hesitate to contact us!