How to clear cache and cookies in Your Browser?

Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing.

Here is the step by step for each browser:

Google Chrome:

  1. Click the Tools menu (three dotted lines in the upper-right corner).

  2. Select History.
     

    Google Chrome history menu showing Clear browsing data

  3. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.

    Opened clear browing data menu with All time, cookeis and other site data, and cached images and files selected
  4. If you're on a Windows computer, close and re-open Chrome to save your changes. If you're on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

Safari

  1. Click on Safari on the top menu bar.

  2. Click Preferences.
    Preferences menu highlighted in Safari menu along top of macOS
  3. Click the Privacy tab.

  4. Click Manage Website Data...

    Manage Website Data... button highlited in Safari Privacy menu in macOS
     
  5. Click Remove All.

  6. ClickRemove Now.

    Prompt to Remove Now after selecting Remove All in Safari Privacy menu in macOS
  7. Go to the Safari menu on the top menu bar.

  8. Select Quit to close Safari and save your changes.

Firefox

  1. Click on the Tools bar. 

  2. Click on Options (On Mac, it's labeledPreferences).

    Options menu highlighted after choosing Open menu button in Mozilla Firefox

  3. On the menu to the left, select Privacy & Security.

  4. Under the Cookies and Site Data option, click the "Clear Data..." button.

    Cookies and Site data menu in Mozilla Firefox
  5. Select only the two options and hit clear now.
    Cookies and Site Data and Cached Web Content both selected to be cleared in Mozilla Firefox
  6. If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to theFirefoxmenu on the top menu bar and selectQuitfor the changes to take effect.

 

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